0191 666 0354

Privacy Policy

Last updated: May 2026

1. Who We Are

SEO Newcastle provides search engine optimisation, Google Ads management, and GEO services to businesses in Newcastle upon Tyne and the wider North East. Our contact email is quotes@seo-newcastle.uk and our phone number is 0191 666 0354.

2. Information We Collect

We collect information you submit through our contact and quote forms. This may include:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Your business website (if provided)
  • The service you are enquiring about
  • Any additional information you include in your message

We also collect standard technical data through server logs, including your IP address and browser type, for security and spam prevention purposes.

3. How We Use Your Information

We use the information you submit to:

  • Respond to your enquiry or request
  • Provide the services you have engaged us for
  • Contact you about your project or campaign
  • Send reports and updates relevant to your account

We do not use your information for unsolicited marketing. We do not sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the basis of legitimate interest when responding to an enquiry you have initiated, and on the basis of contract performance when we are providing services you have engaged us to deliver. Where we need your consent for any other processing, we will ask for it explicitly.

5. Data Retention

We retain enquiry data for up to 24 months for the purpose of maintaining a record of communications. Client data relating to active or recently completed projects is retained for up to five years in line with standard business record-keeping requirements. You may request deletion of your data at any time by contacting us.

6. Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing based on legitimate interest
  • Request restriction of processing
  • Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at quotes@seo-newcastle.uk.

7. Cookies

This site uses a single session cookie for security purposes (CSRF protection on the contact form). This cookie is temporary, contains no personal data, and is deleted when you close your browser. We do not use tracking cookies, analytics cookies, or advertising cookies.

8. Third-Party Services

We use Google Fonts to load typefaces. Google may receive your IP address as part of this request. We do not use any third-party analytics, tracking, or advertising scripts on this site.

9. Contact

If you have any questions about this policy or how we handle your data, contact us at quotes@seo-newcastle.uk or call 0191 666 0354.